HOLEI, Yuliia; DRIK, Illia. Analysis of the Use of Artificial Intelligence in Business Process Management Systems: Benefits and Drawbacks. Challenges and Issues of Modern Science, Dnipro, UA, v. 1, p. 382–386, 2023. Disponível em: https://cims.fti.dp.ua/j/article/view/73.. Acesso em: 16 apr. 2025.