Tourism, Leisure and Hospitality Management
2 Items
This category focuses on service‐operations management in tourism destinations, hotels, and recreational facilities. Emphasis is on customer satisfaction metrics, revenue management, and sustainability indicators. Quantitative analyses of demand forecasting, itinerary optimization, and digital-platform effects complement qualitative work on experience design and cultural heritage interpretation. Interdisciplinary submissions addressing environmental impacts, community engagement, and policy implications are welcomed. Papers should advance best practices for enhancing guest experiences while ensuring operational efficiency and responsible tourism.
