Information Systems and Management

1 Items

Bridging IT infrastructure design with strategic organizational objectives characterizes this category. Empirical research on IT‑governance frameworks, balanced‑scorecard implementations and benefit‑realization studies evaluates the return on IS investments. Qualitative inquiries into stakeholder engagement, change‑management dynamics and cultural factors complement quantitative optimization models. Risk‑assessment methodologies, portfolio‑management techniques and digital‑transformation case studies inform managerial decision‑making. Studies should deliver actionable insights that enhance organizational performance through effective synergy of information systems and management practices.

All Items

  • AI vs. Humans in U.S. Retail Banking: A Pilot Study on Customer Satisfaction and Service Excellence

    Sifat Mahmud (Author)
    321
    DOI: https://doi.org/10.15421/cims.4.321